Thank you for visiting and shopping at Drift Cape Cod

We are committed to ensuring your satisfaction.

If, however, you find yourself dissatisfied with your purchase, we are here to assist you.

  1. Our standard return policy allows for returns within 14 calendar days from the receipt date.
  2. For the UK or EU:  Our standard return policy allows for 14 calendar days to return an item from the date received, as per the Consumer Contracts Regulations. And the EU Consumer Rights Directive, unless the member state has implemented longer periods.
  3. Conditions for Return:  Items must be in un-used condition please.
  4. Please adhere to our return conditions, ensuring they align with applicable consumer law, which may vary by country.

Refunds:

  1. Upon receipt of your item, we will conduct an inspection and inform you that we have received the returned item.
  2. Post-inspection, you will be promptly notified regarding the status of your refund.
  3. If approved, the refund will be processed to your original payment method.
  4. The credit will appear within 10 days, subject to your card issuer’s policies.

Shipping:

  1. Return shipping costs are the responsibility of the customer and are non-refundable.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact us promptly to organize a replacement or refund.

Contact Us:

For queries regarding item returns, please contact us at:

Email: catherine@driftcapecod.com